Privacy Policy

We collect information you provide directly to us, such as when you create an account, record activity sessions, or contact us for support. This includes:

• Account information (name, email address, password)
• Activity and fitness data (sessions, metrics, performance records)
• Device and usage information (browser type, IP address, pages visited)
• Communications you send us

We use the information we collect to provide, maintain, and improve our services:

• Deliver and personalise your fitness tracking experience
• Analyse performance trends and generate insights
• Send service-related notifications and updates
• Respond to your comments and questions
• Monitor and analyse usage patterns to improve the platform

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• With service providers who assist in operating our platform, under strict confidentiality agreements
• In connection with a merger, acquisition, or sale of assets (with prior notice)

We implement industry-standard security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS), hashed credential storage, and access controls. However, no method of transmission over the internet is 100% secure.

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained for legal or legitimate business purposes after account deletion.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request erasure of your personal data
• Portability — receive your data in a machine-readable format
• Objection — object to certain types of processing

We use cookies and similar tracking technologies to maintain your session, remember preferences, and understand how our platform is used. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. Your continued use of OptiVibeX after changes are posted constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at privacy@optivibex.com. We will respond within 30 days.